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Data security

Our commitment

Data security is the first thing we owe a client

Data security is confidential ground for every client and organisation. Our firm is committed to better practice in the data privacy, security and confidentiality of the information clients pass to us when outsourcing their projects.

We are dedicated to supporting the security of our clients' sensitive business data through technology, policies and procedures that comply with the relevant guidelines. All personal information entrusted to us is handled with extreme confidentiality.

Strict control measures protect the privacy of every piece of information we receive and every record we transmit. Individual domain accounts for each processor mean access to source documents is restricted to authorised employees only. The machines used by processors have no floppy, USB or CD-ROM drives, anti-virus software is updated regularly, and paper use on the floor is kept to a minimum.

Data security
Security features

What that means in practice

  • A confidentiality and non-disclosure agreement signed by every employee
  • All data backed up regularly in server farms, viewable by clients at any time
  • Secure network and application access
  • A paperless environment
  • No fax or printing capability at the processing site
  • Regular security audits
  • 100% data security for client data
  • Weekly virus checking

Read the privacy policy (PDF)